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Workplace metamorphosis: Embracing the changing tide of 2023

Changes at work
Zahara
Zahara SayedFuture work expert27. June 202310 min read

Table of contents

  1. The good (and how to make the most of it) 
    1. Flexible work conditions  
    2. Purpose-oriented work
    3. Diversity & equality
    4. Digital literacy 
    5. Wider talent pool 
  2. The bad (and how to prevent it)  
    1. Aging generations 
    2. Time theft 
    3. Work-life imbalance 
  3. The ugly (and how to fix it)
    1. High turnover 
    2. Employee disengagement 
    3. Competitive labor market 
    4. Skill shortages 
  4. Prepare your workplace for change 

Workplace psychology has evolved over the decades due to societal, economic, and cultural changes. In the 1950s, loyalty and conformity were prioritized. The 1960s and 1970s emphasized autonomy and work-life balance. The 1980s and 1990s focused on career advancement and productivity. The 2000s and 2010s shifted towards flexibility, meaningful work, well-being, diversity, and learning.

Today, workplace psychology encompasses remote work options, well-being support, diversity initiatives, and the balance between automation and human skills. The evolving landscape reflects a greater recognition of individual needs, purpose-driven careers, and a holistic approach to fostering employee growth, fulfillment, and resilience.

When employees’ needs are unmet in the workplace, it can lead to disengagement. And do you know what low employee engagement can lead to? The employees start eyeing the exit door when they become disengaged. And guess what? It costs businesses a whopping $4,700 on average just to hire new talent.

But wait, there’s more!

Once you’ve found your new hire, you should shell out around $986 to onboard them properly. So, let’s do the math here. Each time an employee walks out that door, you’re waving goodbye to nearly $6,000! And that’s not even counting the immeasurable cost of losing an experienced and knowledgeable team member.

It’s time to take employee engagement seriously by understanding the good, the bad, and the ugly changes at the workplace and what you can do about it.

The good (and how to make the most of it)

Let’s start with the good stuff happening in the workplace! The work landscape has witnessed some incredible positive changes in recent years, and it’s time for companies to harness their full potential. Let’s delve into these changes, backed by statistics, and explore how organizations can make the most of them

Flexible work conditions 

First up, flexible work conditions are all the rage these days. Here’s a mind-blowing stat: 78% of employees claim flexible work arrangements make them more productive. Flexible work conditions mean granting employees the freedom and autonomy to customize their work arrangements according to their individual needs and preferences. This includes offering options such as remote work, flexible working hours, compressed workweeks, and other arrangements prioritizing work-life balance and flexibility.

Companies can harness the power of HR tech tools to maximize the benefits of flexible work arrangements with:

  • Remote collaboration tools, like Zoom and project management software, foster seamless communication and teamwork
  • Time and attendance tracking systems provide transparency and accountability
  • Cloud-based HRIS platforms centralize employee information, while self-service portals empower individuals
  • Performance management software facilitates goal tracking and feedback
  • Learning and development platforms support remote learning
  • Data security tools protect sensitive information.

Purpose-oriented work

Now, let’s dive into purpose-oriented work. 73% of employees are engaged when they believe their work has a sense of purpose. That’s some serious motivation right there! To create a purpose-driven work culture, companies can utilize HR tech tools that align with their mission and values.

  • Engagement platforms foster connection and recognition while learning management systems provide personalized development programs.
  • Collaboration tools enhance cross-functional collaboration, and performance management software aligns goals with the organization’s mission.
  • Employee sentiment analysis tools gauge satisfaction and identify areas for improvement.

Diversity & equality

Did you know that more than 50% of working employees are craving more focus on increasing workplace diversity within their companies? It’s time to seize the power of technology and make diversity and equality not just buzzwords but an integral part of the company’s DNA.

To create a culture of diversity and equality, companies can utilize HR tech tools that support such values, for example:

  • Analytics tools to track diversity metrics
  • Hiring solutions that enable unbiased candidate sourcing
  • Learning platforms that offer diversity training
  • Performance management software that incorporates diversity metrics
  • Feedback tools to provide a safe space for employee input.

Digital literacy

Undoubtedly, digital literacy is the key to survival in the current digital age. And employees are well-aware of that. Therefore, it’s no surprise that 55% of employees are actively seeking external learning opportunities, and among them, a remarkable 70% invest their time outside of work to upskill and stay updated with the latest trends. So, HR managers, it’s time to create a dynamic learning ecosystem that harnesses the employees’ motivation to develop new skills, stay competitive, and continuously adapt to the evolving needs of the digital age. How?

  • Integrate AI-powered platforms for personalized learning experiences based on individual interests and preferences.
  • Employ employee engagement platforms to foster a culture of continuous learning, collaboration, and recognition.
  • Utilize performance management software, feedback, and coaching tools for aligned development, progress tracking, and nurturing employee growth and skill enhancement.

Wider talent pool

Last but not least is the wider talent pool. Thanks to technology and globalization, the talent pool has expanded like never before. Brace yourself for this: In 2022, the global workforce comprised a staggering 3.32 billion individuals compared to 1991, when employed individuals stood at a mere 2.28 billion. That’s an astounding increase of approximately 1.04 billion people over just a few decades.

Companies should embrace HR tech to discover, nurture, and retain the brightest stars from the vast sea of talent to make the most of the wide talent pool by:

  • Utilizing applicant tracking systems for efficient talent identification and attraction globally.
  • Leveraging online job boards and professional networking platforms to reach a broader talent audience.
  • Breaking geographical barriers with video interviewing and virtual collaboration tools for seamless remote talent engagement.
  • Empowering employees with learning management systems to upskill and stay relevant while performance management software tracks and aligns talent with organizational goals.

While the workplace has witnessed some positive changes, it is time to acknowledge and address the challenges that have hindered productivity and employee satisfaction.

The bad (and how to prevent it)

The workplace has witnessed unfortunate changes that have hurt productivity and employee satisfaction. Let’s explore these challenges and discover strategies to prevent and mitigate their effects.

Aging generations

Did you know that the workforce is undergoing a significant demographic shift? The European Labor Force survey reveals that workers aged 55 and above already account for 16% of the total workforce in the European Union. Therefore, when we compare it to the younger Generation Z, there are 12 individuals aged 65 or older for every 10 Gen Z members in the EU.

This changing age composition highlights the knowledge gaps and potential skill shortages companies may face with an aging workforce. To curb this challenge, companies can implement the following:

  • Offer tailored training programs for employees of all ages, ensuring upskilling and staying relevant.
  • Use succession planning tools to identify potential successors, ensuring a smooth transition and minimizing knowledge loss.
  • Promote digital collaboration tools to enable seamless communication and knowledge exchange across generations, regardless of location.

Understand the evolving needs of different generations in the workforce

Discover how to navigate an aging workforce’s challenges and bridge the knowledge gaps for a thriving organization.

Download the infographic
A man working by the laptop

Time theft

Time theft, such as excessive personal internet use or extended breaks, can significantly impact productivity. A time theft survey conducted by Robert Half International found that employers lose about 4.5 hours per week per employee. Employee time theft can occur for various reasons, including a lack of proper time tracking systems, employee burnout, financial distress, inadequate supervision, lack of motivation, remote work flexibility, and unclear guidelines and expectations.

To prevent this, companies can implement the following:

  • Workforce management systems for effective tools for scheduling and monitoring employee activities to minimize time theft
  • Employee engagement platforms for promoting motivation and reducing time theft through goal setting, rewards, and recognition
  • Training and development platforms to address factors like burnout and lack of motivation to prevent time theft.

Work-life imbalance

According to Deloitte’s survey of 1,000 full-time US professionals, 77% of respondents reported experiencing employee burnout. An imbalanced work-life can result in employees missing work due to illness, and excessive workload can lead to employees experiencing cognitive fatigue and reduced focus during work.

To prevent work-life imbalance and mitigate the risk of employee burnout, organizations can leverage various HR tech solutions, such as:

  • Employee wellness platforms to provide resources and tools for stress management and mental health support
  • Task and project management tools to streamline work processes and prevent excessive workloads
  • Employee engagement platforms to foster communication, collaboration, and recognition for a balanced work culture
  • Flexible work arrangement tools to support remote work and flexible scheduling for better work-life integration.

Know the REAL reasons why employees are feeling burnt-out

Download our guide to uncover the reasons behind employee burnout, missed workdays, and decreased productivity.

Download the guide
A man working by the laptop

Now that we have explored the challenges arising from the bad changes in the workplace let’s dive into the realm of the “ugly.” But fear not; we will equip you with effective strategies to overcome these challenges and foster a thriving and secure work environment.

The ugly (and how to fix it)

It is finally time to address the ugly challenges in the modern workplace. By acknowledging these “ugly” changes and implementing effective measures, companies can position themselves for resilience and success in the face of adversity. Now, Let’s confront these challenges head-on and pave the way for a thriving, future-ready workforce.

High turnover

In April 2021, there were 3.9 million quits reported, marking the beginning of this surge. Since then, the number of monthly quits has remained consistently high, with only two instances when it dropped below 4 million—in May 2021 and January 2023—before rebounding to the 4-million mark in February. This continuous upward trend in employee turnover poses a significant challenge for organizations, necessitating effective strategies to retain talent and create a fulfilling work environment.

Organizations can leverage HR tech solutions focusing on talent retention and creating a positive work environment to address the challenge of high employee turnover. HR tech tools that can be used to:

  • Promote continuous learning and skill development, enhancing employee satisfaction and retention
  • Align expectations, improve performance, and boosts retention
  • Receive employee feedback and pulse survey tools to identify concerns and improve the work environment
  • Get insights to develop targeted retention strategies and reduce turnover.

Employee disengagement

Employee disengagement has become an increasingly prevalent and concerning issue in the workplace. According to Gallup, a staggering 85% of employees are not actively engaged at work. What’s more, while Gallup further found that the cost of a disengaged employee can be 18 %of their annual salary, other sources cite that it could be as high as 34%. This widespread disengagement negatively impacts productivity, morale, and overall organizational success.

HR tech solutions are vital in enhancing engagement by leveraging technology to ensure the workforce remains resilient and well-equipped to overcome setbacks. These include:

  • Utilizing ATS for streamlined recruitment and onboarding, creating a positive employee experience
  • Implementing data-driven ERP systems to enhance task management, team alignment, and progress tracking
  • Fostering seamless communication through leaders-speak podcasts, internal social media, and online contest platforms
  • Embracing mobile learning, gamification, and microlearning for continuous employee growth
  • Adopting real-time assessment, regular check-ins, 360-degree feedback, coaching, mentoring, and integration of career paths
  • Offering personalized compensation and benefits through flexible rewards platforms.
  • Prioritizing employee wellness with dedicated apps and tools for physical, mental, social, financial, and spiritual well-being
  • Leveraging advanced analytics, AI, and automation for informed decision-making and business growth.

Employee disengagement

Employee disengagement has become an increasingly prevalent and concerning issue in the workplace. According to Gallup, a staggering 85% of employees are not actively engaged at work. What’s more, while Gallup further found that the cost of a disengaged employee can be 18 %of their annual salary, other sources cite that it could be as high as 34%. This widespread disengagement negatively impacts productivity, morale, and overall organizational success.

HR tech solutions are vital in enhancing engagement by leveraging technology to ensure the workforce remains resilient and well-equipped to overcome setbacks. These include:

  • Utilizing ATS for streamlined recruitment and onboarding, creating a positive employee experience
  • Implementing data-driven ERP systems to enhance task management, team alignment, and progress tracking
  • Fostering seamless communication through leaders-speak podcasts, internal social media, and online contest platforms
  • Embracing mobile learning, gamification, and microlearning for continuous employee growth
  • Adopting real-time assessment, regular check-ins, 360-degree feedback, coaching, mentoring, and integration of career paths
  • Offering personalized compensation and benefits through flexible rewards platforms.
  • Prioritizing employee wellness with dedicated apps and tools for physical, mental, social, financial, and spiritual well-being
  • Leveraging advanced analytics, AI, and automation for informed decision-making and business growth.

Competitive labor market

With an astounding 47 million job quits during the Great Resignation of 2023 and over 50% of the U.S. workforce quitting, the labor market has become highly volatile and intensely competitive. Companies must listen to their employees’ needs and foster their growth to align with shared objectives for the future. This impacts the company’s ability to offer competitive benefits and requires a prompt reassessment of talent attraction and retention strategies.

Time is of the essence for organizations to proactively adapt and prevent the loss of their top talent to rival companies. For example, HR managers can use HRForecast solution (tool) smartData that helps comprehensively understand the labor market dynamics, trends, and employee preferences. This data-driven approach enables organizations to make informed decisions regarding talent attraction, retention strategies, and competitive benefit offerings. With timely and accurate information from the smartData tool, companies can proactively adapt, optimize their workforce planning, and take necessary actions to retain top talent, reducing the risk of losing them to competitors in the highly competitive labor market.

Skill shortages

In a remarkable turn of events, 75% of organizations are currently grappling with the daunting task of finding qualified talent to meet their needs. This alarming statistic reveals that less than 30% of companies seeking to fill roles can do so easily, encountering difficulty securing the right candidate for the job.

Rapid technological advancements and changing business needs have resulted in skill shortages in various industries. Automation is transforming industries, and companies should adapt to stay competitive. To address this, companies can focus on:

  • Upskilling and reskilling: Provide training opportunities to enhance employee skills.
  • HR tech tools: Use tools to identify skills gaps and develop targeted training programs.
  • Continuous learning culture: Foster a culture of ongoing skill development and provide access to learning resources.
  • Agile workforce planning: Regularly assess future skills needs and adjust talent strategies accordingly.
  • Internal mobility and career development: Offer growth opportunities within the organization.
  • Monitoring industry trends: Stay informed to anticipate future skill requirements.

Prepare your workplace for change

It’s time for organizations to start taking proactive steps to prepare and embrace the changes that lie ahead. The positive changes in the workplace, such as flexible work conditions, purpose-oriented work, diversity and equality initiatives, digital literacy, and a wider talent pool, present tremendous opportunities.

However, addressing the challenges that have hindered productivity and employee satisfaction is equally important. Aging generations, time theft, work-life imbalance, high turnover, employee disengagement, competitive labor markets, and skill shortages require proactive measures to mitigate their effects. By leveraging HR tech solutions and implementing tailored strategies, companies can overcome these challenges and create a future-ready workforce.

If you are an HR manager looking to prepare your workplace for the changes ahead, our team of experts will guide you through the process, helping you optimize your workforce planning, enhance employee engagement, and stay ahead of the competition.

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